Information we collect
When you submit a form or use our AI concierge, we collect what you provide — such as your name, email, phone number, the type of real estate help you need, location, timeline, budget and messages. We also record how you found us (for example, referring website or campaign tags), the page you used, your IP address in a hashed form for security, and the date and time.
How we use it
- To respond to your inquiry and provide real estate services you request.
- To route your request to an appropriate licensed Pyramont professional.
- To send market updates, only if you opt in. You can unsubscribe at any time.
- To protect our website against spam and abuse, and to understand which marketing channels work.
AI assistance
Our website concierge is an AI system. Messages you type may be processed by our AI service provider (such as OpenAI) to generate replies and summarize your request for our team. Please do not enter sensitive information such as Social Security, bank or ID numbers. A person reviews inquiries before any commitment is made.
Sharing
We do not sell your personal information. We share it only with service providers who help us operate (hosting, email, AI processing), with parties to your transaction when you ask us to, or when required by law.
Retention
We keep inquiry records as long as needed to serve you and to meet real estate recordkeeping obligations, then delete or de-identify them.
Your California privacy rights
Depending on applicable law, you may request access to, correction of, or deletion of your personal information, and opt out of marketing. Email info@pyramontgroup.com and we will respond within the time required by law.
Contact
Pyramont Real Estate Group, Orange County, California · (949) 572-4351 · info@pyramontgroup.com